Enjoy 10% off your order of $199 or more and free shipping within the US and Canada

Return Policy

All products must be returned within 21 days of purchase for a full refund. Returns of washed or used products, or products that are not exchanged for another item and are refunded, are subject to a 15% restocking fee. Returns will be refunded in the original method of payment.

To initiate a return, please contact our customer service department at info@lunadigiornobathrobes.com to obtain a Return Authorization (“RA” number). Please note that we do not back order. If the requested items are not in stock by the time we process your RA, your credit card will be refunded for the value of the items returned to our warehouse to avoid further delay on your request. In this case the 15% restocking fee will be waived.

Please include with return your mailing address, daytime phone number and mobile number (if applicable). Please also include a copy of your order confirmation and RA number along with the purchase order number located on the top right corner of your original purchase invoice (P.O. number).

Pack your items in the original shipping box, insure your package for the full value of merchandise and return it via United States Postal Service, UPS or FedEx. We offer free shipping on all purchases, returns and exchanges for orders delivered within the US and Canada.

After completing the return instructions, please send your package to the following address:

LUNA DI GIORNO LLC
LUXURY BATH ROBES
Return Dept.

3440 North Miami Avenue
Miami, FL 33127
T.305 751 5255

We will notify you once your return has been processed. We are not responsible for any lost or stolen returns.

 

 

  • Save 10% on any purchase of $199 or more

  • Free shipping on all orders within the US and Canada

  • 21-day In-Home Fitting

The quality and elegance of Luna Di Giorno products will withstand the test of time and changing fashions, thanks to the 48-year history of our brand which is 100% made in Italy.

About us

Sign up for our newsletter and be among the first to shop our latest collections and receive exclusive discounts!

Do you have a code? Insert now